Privacy Policy

This Privacy Policy explains how Link Up collects, uses, shares, and retains personal data when you visit Link-Us-Up.com or use our spiritual growth courses and related services. It applies to information processed in connection with the website, course enrollment, communications, and related support activities.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel

Contact Information

Privacy email
Telephone
+60 12-182 7607
Mailing address
Lot 3053, Jalan Morsjaya, 98000 Miri, Sarawak
Privacy contact

Use the contact details below for questions about this policy or your personal data.

Data We Collect

We may collect identifiers such as name and contact details, account and profile information, course registration details, payment-related records, communications sent to us, and technical data such as device, browser, and usage information. Where users submit spiritual or personal reflections in course activities, we process that information only as needed to provide the requested service.

The categories of data collected depend on how users interact with the site and courses.

How We Collect Data

We receive data directly from users when they create an account, enroll in a course, complete forms, make inquiries, or communicate with us. We also collect information automatically through the website, such as log data, device identifiers, and cookie-related signals. In some cases, we receive limited information from service providers that support payment processing, analytics, or delivery of site functions.

Information may come from forms, account activity, and automated site functions.

Cookies We Use

The site may use essential cookies to support core functions, such as page navigation and security features. Preference cookies may remember selected settings. Analytics cookies may help us understand how the site is used and improve performance. Some cookies may be session-based and removed when the browser closes, while others may remain for a limited period.

We use only standard cookie categories needed for operation, preference handling, and basic analytics.

Cookie Controls

Users may block or delete cookies through browser settings, and some browsers allow preferences to be adjusted for specific categories of cookies. If cookies are disabled, certain site features may not function as intended. Where a cookie banner or similar control is available, it may be used to manage non-essential cookies.

Cookie settings can usually be managed through the browser or device used to access the site.
User Rights

Your Rights

Depending on your location and the type of data involved, you may have rights to access, correct, update, or request deletion of your personal data, and to object to or restrict certain processing where permitted by law. Some requests may be limited where we must keep information for legal, security, or operational reasons.

Available rights depend on the nature of the data and the applicable legal framework.
Requests

How to Make a Request

To make a privacy request, provide enough detail for us to identify the relevant data and the action you want us to take. We may ask for additional information to confirm identity or clarify the request. If a request cannot be fulfilled in full, we will explain the reason where appropriate.

We may need reasonable information to verify identity before acting on a request.
Data Retention

Retention

We retain personal data for the period needed to provide services, maintain records, resolve disputes, comply with legal obligations, and support legitimate business needs. When data is no longer required, we delete it, anonymize it, or restrict it so it is no longer actively used, subject to applicable retention requirements.

We keep data only for as long as needed for the stated purpose or legal recordkeeping.
Policy Updates

Policy Changes

If we make material changes, we will update the policy text and may provide additional notice where appropriate. The revised version takes effect when posted unless a different effective date is stated. Continued use of the site after an update means the revised policy applies to future processing.

We review this policy from time to time and keep the current version on the website.
Processing category

How We Use Data

We use personal data to provide and manage accounts, enroll users in courses, deliver course content, process transactions, respond to inquiries, maintain site security, monitor performance, improve our services, and keep records needed for legal, tax, or operational purposes. We may also use data to send administrative notices about the services you use.

Processing is limited to purposes connected with the website, courses, and related administration.
Third-party sharing

Service Providers

We may share personal data with vendors and other service providers that help us operate the website, process payments, host content, send communications, analyze usage, or provide customer support. These parties are expected to use the data only for the services they perform for us and to protect it under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their assigned functions.